The scope of the training is to cover important aspects of Emotional Intelligence to the participants. The idea of the proposed training is to impart Emotional Intelligence training to the participants to create in them the synergy, social intelligence, interpersonal and leadership skills, self awareness, self management, social awareness and relationship management with a view to resolve impeding conflicts and becoming more productive for any organization.

According to the latest research, a strong correlation between the Intelligence quotient (IQ) and success in life does not exist, although popular opinion largely correlates success with this measurement. According to researchers, success correlates mainly with Emotional Intelligence Emotional, normally referred to as EI.  Where success implies income, attainment of higher education, career, business, avoidance of criminal conviction, happy family life and several other factors normally considered aspects of a “successful” life is a relatively new topic for most of the developing countries. They have yet to understand the importance of this topic. But this concept has been researched and implemented in the west for some time now.

EI Tool

Emotional Intelligence Appraisal Tool purchased from the US specifically for this training would be used. In just 10 minutes, the test delivers scores for the key components of emotional intelligence: overall EQ, self-awareness, self-management, social awareness, and relationship management. This test uses proprietary methods developed by experts in psychological assessment who conducted research on millions of responses to ensure the test is both quick and accurate.

Contemporary Workplace

Business professionals and leaders in today’s organizations are faced with several challenges, including:

  • Fear of unknown – peer pressures
  • Organizational hierarchy, politics and bureaucracy
  • Balancing individual performance and management responsibilities
  • Changes due to mergers, postings and transfers (handling and executing constant change-Meeting challenging business goals)
  • Attracting, motivating and retaining key employees
  • Meeting deadlines without being stressed
  • Top and peer pressures along with family, social and religious obligations
  • Meeting personal and organizational goals

In a time of pressure and change, it is more important than ever for business leaders to be skilled in bringing out the best in themselves and the people who work with them.

Emotional intelligence is the essential building block in the leaders’ ability to establish the right climate for business to succeed. Leaders at all levels of the organization, from front line supervisor to CEO, must demonstrate a high degree of emotional intelligence in every role.

Emotional Intelligence is self-awareness, self-management, social awareness and relationship management. If an individual is better equipped at understanding his/her emotions and managing his/her behaviors, he/she will be more effective working with people, which in turn can increase morale, productivity and the overall environment. By being able to fine-tune your responses, you can move the communication between yourself and others in a positive direction.

By learning to manage the “human side” of high performance, professionals will achieve the following results:

  • Increased personal productivity
  • Faster, better decision making
  • Conflicts resolution
  • Reduced stress
  • Improved group/team interaction
  • Improved leadership competencies
  • Reduced absenteeism
  • Increased customer satisfaction
  • Increased employee commitment
  • Reduced “silo mentality” Everyone will work in a socially responsible fashion
  • Increased change effectiveness
  • Better work-self balance and a happy family life

More important to success in work and relationships than intellectual intelligence, emotional intelligence is the ability to: understand one’s own emotions, regulate them for productive behavior, muster high levels of motivation, and understand the emotions of others. The regular practice of the skills learned in workshops and presentations offered by BMC automatically increases emotional intelligence.

In this workshop, we focus on the Mayer-Salovey theory of emotional intelligence – a unique, powerful, and very useful model.  The model includes four abilities:

Identifying Emotions – the ability to recognize how you and others feel.

Emotional Facilitation – the ability to generate emotion, and to reason, think and create with this emotion.

Understanding Emotions – the ability to understand people’s emotions, what causes emotions, and how emotions change?

Managing Emotions – the ability, which allows you to harness the power of your emotions to make effective decisions and choices.

Our workshop features this useful model of emotional intelligence.  The assessment of emotional intelligence, via the MSCEIT, is included in the workshop but we want to provide you with a tool and a way of looking at the world that is independent of any measure.

You will also learn about:

– Your own individual Emotional Intelligence assessment scores
– The history of EI: research and the science behind the theory
– How to teach the skills of emotional intelligence
– How to administer the MSCEIT
– How to apply EI in your own consulting or professional practice to: Leadership development and coaching; Team development